My Oracle Support Banner

Sales Order Lines Are Stuck In Awaiting Fulfillment With Error: Handle_Bulk_Mode_Per_Order ORA-20002: 3133: 'WAIT_FOR_CTO' Is Not Notified (Doc ID 2772706.1)

Last updated on APRIL 29, 2021

Applies to:

Oracle Order Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Transaction Fulfillment

Sales order lines are stuck with Awaiting fulfillment and not getting closed.
Ran the Interface Trip Stop and the following errors occurs.

ERROR
------------
Exiting OE_CONFIG_TSO_PVT.Is_Part_of_Container_Model...
51 complete wait for CTO nnnnn003
Workflow complete activity failed. Raising
error in Handle_Bulk_Mode_Per_Order ORA-20002: 3133: Activity instance
'WAIT_FOR_CTO' is not a notified activity for item 'OEOL/nnnnn003'.
ENTER Save_API_Messages
l_errmsg ORA-20002: 3133: Activity instance 'WAIT_FOR_CTO' is not a
notified activity for item 'OEOL/nnnnn003'.
EXIT Save_API_Messages
error in Handle_Bulk_Mode ORA-20002: 3133: Activity instance 'WAIT_FOR_CTO'
is not a notified activity for item 'OEOL/nnnn003'.
IN ship_confirm_new OTHERS ORA-20002: 3133: Activity instance 'WAIT_FOR_CTO'
is not a notified activity for item 'OEOL/nnnnn003'.
Entering Procedure Clear_Request in Package OE_Delayed_Requests_Pvt
ENTERING DELETE_ATTRIBUTE_CHANGES -1
LEAVING OE_MSG_PUB.COUNT_AND_GET 0
rollback to om_ship_confirm :

STEPS
------
1. Responsibility: Order Management Super User
2. Run > Interface Trip Stop
3. Handle_Bulk_Mode_Per_Order ORA-20002: 3133: Activity instance
    'WAIT_FOR_CTO' is not a notified activity for item 'OEOL/nnnn003'


Changes

N/A

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.