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'Synchronize Employee' Program Is Not Updating Resource End_date From Employee End_date (Doc ID 2775546.1)

Last updated on AUGUST 28, 2023

Applies to:

Oracle Common Applications - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Resource Management

ACTUAL BEHAVIOR
---------------
'Synchronize Employee' program is not updating resource end_date from employee end_date


EXPECTED BEHAVIOR
-----------------------
'Synchronize Employee' program should update resource end_date

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.  Terminate an employee in HR 

2.  Run 'Synchronize Employee' concurrent request (CRM Administrator > Requests > Run) 

3.  Query the resource (Resource Manager > Maintain Resources > Resources) 

4.  Resource END DATE field is NULL even though the employee has been terminated in HR


Cause

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In this Document
Symptoms
Cause
Solution


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