Purchase Order That Is In Pre-Approved Status Requires Acknowlegement (Doc ID 2777863.1)

Last updated on OCTOBER 02, 2024

Applies to:

Symptoms

On : 12.1.3 version, Purchase Order Issues

ACTUAL BEHAVIOR
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After a Buyer approves a PO and uses the Forward functionality to forward to another user for Approval. The PO goes into “Pre-Approved” status. However, in iSupplier, The Purchase Order Views page is still showing the original PO (no revision), and the status in the iSupplier Portal states “Requires Acknowledgement” although the PO has not been fully “Re-Approved”

EXPECTED BEHAVIOR
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The PO should not be listed as 'Requires Acknowledgment' until the PO revision has been approved.

STEPS
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The issue can be reproduced at will with the following steps:
1. The user creates a PO for an active iSupplier supplier, sets the 'Acceptance Required' for the document and assigns a date.
2. The user submits the PO for approval.
3. iSupplier user sees in iSupplier the PO with Acceptance Required.
4. The Supplier accepts the PO via the Portal under the PO Details section.
5. After the acceptance by the supplier, a Buyer initiates a change to the PO that forces a new PO revision, which requires a new Approval.
6. The Buyer Approves the PO and uses the Forward functionality to forward to another user for Approval. The PO is now in “Pre-Approved” status.
7. However, on the iSP page, it is still showing the original PO (no revision). The status in the iSupplier Portal states “Requires Acknowledgement” although the PO has not been fully “Re-Approved”

Cause

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