My Oracle Support Banner

Projects Online Help Contents Page Not Working - OHW Has Encountered an Unexpected Error. (Doc ID 2783710.1)

Last updated on NOVEMBER 17, 2022

Applies to:

Oracle Project Costing - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, MICC Transfer to TSC

Projects - Online Help Contents page not working after 12.2.10 upgrade
 
ERROR
-----------------------

Unexpected Error
OHW has encountered an unexpected error. Please contact the system administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Projects Super User responsibility., from forms based responsibility navigator
2. Click on '?' icon, opens on-line help page 'View Topics' tab
3. Clicking on Contents tab from online help in a Projects responsibility generates the error.
4. Works fine for other product responsibilities

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.