Funds are not Returned to the Loan After Cancelling the AP Disbursement (Doc ID 2784459.1)

Last updated on MAY 20, 2024

Applies to:

Symptoms

When a loan disbursement is cancelled in Accounts Payable, the Loan is not updated to release the amount to be funded again.  Once the disbursement is cancelled, those funds should be returned to the loan, so that it can be funded again.

Steps to Reproduce:

Responsibility: Loan Agent
Navigation: Loans Dashboard

1. Create and fund a direct loan.
2. From Accounts Payable, cancel the disbursement (Payables Super User -> Invoices -> Invoices -> Query the invoice number -> Actions -> Cancel Invoices.
3. After cancelling the invoice, notice that the funded amount for the loan is not reset to reflect the cancellation in the Oracle Loans dashboard.

Cause

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