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R12: AP: User Is Unable To View AP Supplier Site Payment Details Section After Upgrading From 11i to R12 (Doc ID 2785381.1)

Last updated on SEPTEMBER 22, 2023

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

One user in particular is unable to see the Payment Details section of the Supplier site, whereas others users can see this.  The issue occurred after an application upgrade from 11i to R12.

The issue can be reproduced by the following steps for the problematic user:

1. Navigate to Payables>Suppliers>Supplier Entry.

2. Select the Payment Details link on the left of the page.

3. Unable to see icon to update Payment Details for the supplier site

 

Changes

The issue occurred after an application upgrade from 11i to R12.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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