Meters Associated with New Asset are not Available on the Mass Meter Reading Screen (Doc ID 2786793.1)

Last updated on NOVEMBER 05, 2022

Applies to:

Symptoms

While trying to search for meters associated with asset, one only of the meters will return. When EAM meters are created from the Forms, they should be visible from the Mass Meter Readings page.

EXPECTED BEHAVIOR

Expect meters associated with the asset number to be returned when searched.

STEPS

The issue can be reproduced at will with the following steps:
1. (R) Maintenance super user.
2. (N) Home->Assets->Mass Meter Readings.
3. Try searching for the meter name for the associated asset number.
4. Only one meter is returned out of 3 meters.

Changes

Cause

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