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Meters Associated With New Asset Are Not Available On The Mass Meter Reading Screen (Doc ID 2786793.1)

Last updated on JULY 01, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

While trying to search for meters associated with asset, one only of the meters will return. WhenEAM meeters are created from the Forms, they should be visible from the Mass Meter Readings page.


EXPECTED BEHAVIOR

Expect meters associated with the asset number to be returned when searched.

STEPS

The issue can be reproduced at will with the following steps:
1. (R) Maintenance super user.
2. (N) Home->Assets->Mass Meter Readings.
3. Try searching for the meter name for the associated asset number.
4. Only one meter is returned out of 3 meters.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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