R12: AP/AR/FUN: Cannot Reverse a Netting Batch as it No Longer Exists / Cannot Void the Related Check or Reverse Related Receipt / Cannot Void Due To Error APP-SQLAP-10786 "No payments were found to reconcile" (Doc ID 2787901.1)

Last updated on JULY 11, 2024

Applies to:

Symptoms

Trying to reverse a netting batch but the batch cannot be found when querying.   Seems the netting batch was deleted even though a check was created.

Verify this is this issue via

 To create a netting batch:

1. From a Payables Responsibility navigate to Payments -> Entry -> Netting -> Netting Batch
2. Click "Create Batch"
3. Fill in the information and Submit

To void a check:

1. From a Payables Responsibility navigate to Payments -> Entry -> Payments
2. Pull up the check in question
3. Go to Actions -> Void
4. For checks created by netting batches the void option is grayed out and the check cannot be voided

To revers a netting batch:

1. From a Payables Responsibility navigate to Payments -> Entry -> Netting -> Netting Batch
2. Query up the batch in question
3. Click on the "Action" icon
4. Click "Yes" to reverse the batch

Changes

Cause

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