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12.2.10 Upgrade - PO Emails No Longer Sent During Purchase Order Approval (Doc ID 2788898.1)

Last updated on JULY 07, 2021

Applies to:

Oracle Purchasing - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

After upgrade to 12.2.10, the PO Email is no longer sent during Purchase Order Approval.
The below error is instead received, and the Purchase Order is never communicated via email.

ERROR:
DOES_USER_WANT_DOC_EMAILED (Does User want document e-mailed)
#EXCEPTION -6512
ORA-06512: em "APPS.PO_REQAPPROVAL_INIT1", line 4756
Wf_Engine_Util.Function_Call(PO_REQAPPROVAL_INIT1.EMAIL_DOC_YES_NO, POAPPRV, 11113067-216017, 289084, RUN)

DEFAULT_RESET_ERROR_NTF
ERROR_MESSAGE=3835:
Error '-6508 - ORA-06508: PL/SQL: could not find program unit being called' encountered during execution of Generate function 'WF_XML.Generate' for event 'oracle.apps.wf.notification.send'. ERROR_STACK=
WF_XML.Generate(oracle.apps.wf.notification.send, 37758987)
WF_XML.Generate(oracle.apps.wf.notification.send, 37758987)
Wf_Event.setMessage(oracle.apps.wf.notification.send, 37758987, WF_XML.Generate)
Wf_Event.dispatch_internal()


Changes

 Upgraded from a lower version 12.2 to 12.2.10

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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