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Getting "Error when updating the deduction" When Trying To Unapply Claim Investigation In Receipts Workbench (Doc ID 2793979.1)

Last updated on APRIL 03, 2023

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, CLAIMS

Error when unapply claim investigation on receipt

Error/Actual Behavior
---------------------

Error when updating the deduction
arp_process_application.update_claim: ERROR occurred calling update_deduction: ORA-0000: normal, successful completion

Steps to reproduce
------------------
Try to unapply claim investigation on receipt

Expected Behavior
------------------
Not able to unapply claim investigation on receipt



Cause

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In this Document
Symptoms
Cause
Solution
References


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