LoV Values In Outcomes Contain Special Characters
(Doc ID 2798203.1)
Last updated on AUGUST 16, 2021
Applies to:Oracle Customer Interaction History - Version 12.2.8 and later
Information in this document applies to any platform.
After applying <Patch 32547201>, when attempting to create Wrap Up values, the Outcome LOV values contain additional special characters.
(R) Interaction History JSP Admin
(N) CRM Foundation/Interaction History/Configuration/Outcome
(N) CRM Foundation/Interaction History/Configuration/Wrap Up
Create Wrap Up
Select Outcome code
Values have special characters
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