Payment Cannot be made if you Enter Routing Number First for a New Bank
(Doc ID 2799395.1)
Last updated on JUNE 05, 2024
Applies to:
Oracle iReceivables - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
In iReceivables, if you enter a Routing Number for a New Bank first and then let the Bank Name and Branch auto-populate, the payment fails with the following:
The payment process failed due to the errors listed below. Please contact
your system administrator for further clarification.
Checking the debug file, you find -
AR_IREC_PAYMENTS.create_payment_instrument Calling iby_ext_bankacct_pub.create_ext_bank .....
AR_IREC_PAYMENTS.create_payment_instrument end iby_ext_bankacct_pub.create_ext_bank
AR_IREC_PAYMENTS.create_payment_instrument bank party Id ::
AR_IREC_PAYMENTS.create_payment_instrument bank x_return_status ::E
AR_IREC_PAYMENTS.create_payment_instrument bank x_msg_data ::Parameter Bank Name is required.
AR_IREC_PAYMENTS.create_payment_instrument Calling iby_ext_bankacct_pub.create_ext_bank_branch .....
AR_IREC_PAYMENTS.create_payment_instrument End iby_ext_bankacct_pub.create_ext_bank_branch
AR_IREC_PAYMENTS.create_payment_instrument branch party id ::
AR_IREC_PAYMENTS.create_payment_instrument branch x_return_status ::E
AR_IREC_PAYMENTS.create_payment_instrument branch x_msg_data ::Parameter Bank Party Id is required.
fnd.plsql.fnd_file.PUT_LINE sid:246261976: Adding joint account owner >> l_bank_account_id p_payer_party_id :37667
fnd.plsql.fnd_file.PUT_LINE sid:246261976: l_joint_acct_owner_id :
fnd.plsql.fnd_file.PUT_LINE sid:246261976: Parameter Bank Account Id is required.
AR_IREC_PAYMENTS.pay_multiple_invoices ERROR IN CREATING PAYMENT INSTRUMENTE
ARI_AUDIT_PKG.Update_Payment_Audit Begin+
ARI_AUDIT_PKG.Update_Payment_Audit In debug mode, log we have entered this procedure
ARI_AUDIT_PKG.Update_Payment_Audit Update into OIR_PAYMENT_AUDIT
ARI_AUDIT_PKG.Update_Payment_Audit After Update
However, if you enter the data in the order on the form - Bank Name, Branch Name and then Routing Number the payment is processed successfully.
Steps to Replicate
iReceivables 2.0 Internal responsibility
Query Customer
Click on Receivables Balance -
Select an Invoice click on Pay button
Click on Advanced Payment
Select Enter a New Bank Account
Enter the Routing Number first
The Bank Name and Branch Name fields will auto-populate
Then enter an Account Number and Account Holder's Name
Click on Apply and receive the error -
The payment process failed due to the errors listed below. Please contact
your system administrator for further clarification.
Cause
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In this Document
Symptoms |
Cause |
Solution |
1. Bug Summary |
2. Fixed Files |
3. Recommended Patches |
4. Solution Steps |
References |