Sales Order Header in Entered Status while Lines are in Awaiting Shipping Status
(Doc ID 2801273.1)
Last updated on MARCH 04, 2024
Applies to:
Oracle Order Management - Version 12 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
Sales Order Header is in Entered status while lines are in Awaiting Shipping status. Header shows Booked Flag N, header workflow Book activity is completed. All Lines have Booked Flag Y and Book activity completed.
EXPECTED BEHAVIOR
Order Header flow_status_code should be BOOKED
Steps
Issue cannot be reproduced at will
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |