PAXPREPR: Changing the Customer Relationship Causes Error: Billing Allocation Error APP-PA-19087
(Doc ID 2803001.1)
Last updated on FEBRUARY 26, 2024
Applies to:
Oracle Project Billing - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Allocations
Changing the Customer Relationship Causes the following error:
ERROR
Error APP-PA-19087: The billing allocation across project client(s) is incomplete
Cause: The billing contributions for all customers of this project do not add up to 100%.
Error APP-PA-19087: The billing allocation across project client(s) is incomplete
Cause: The billing contributions for all customers of this project do not add up to 100%.
STEPS
The issue can be reproduced at will with the following steps:
1. Scroll down to Customers and Contact and Click on Detail Button
2. Relationship: PRIMARY; Contribution: 100
3. Relationship: PRIMARY. This is Incorrect and should be SECONDARY
4. Change Relationship to SECONDARY, but it does not allow to change Contribution to 0
5. Click on OK Button, and get this error: APP-PA-19087
The issue can be reproduced at will with the following steps:
1. Scroll down to Customers and Contact and Click on Detail Button
2. Relationship: PRIMARY; Contribution: 100
3. Relationship: PRIMARY. This is Incorrect and should be SECONDARY
4. Change Relationship to SECONDARY, but it does not allow to change Contribution to 0
5. Click on OK Button, and get this error: APP-PA-19087
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Financial impact - Medium
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |