Offer Created Considered Discount For Wrong Customers.Buying Group Qualifier With Not = Condition Not Working
(Doc ID 2804180.1)
Last updated on OCTOBER 01, 2024
Applies to:
Oracle Trade Management - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
---------------
Offer created considering discount for wrong Customers. Offer created with the Buying group qualifier set to Not = condition is not working
When backdating the offer, accruals are created for the customer in the
EXPECTED BEHAVIOR
-----------------------
Expect Buying group qualifier set to Not = condition to work normally
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup a buying group A for a customer X.
2. Book, ship and invoice an order for customer X & Y.
3. Create volume offer with the Buying group qualifier set to Not = ,for
buying group A
4. Create offer adjustment with effective date before the order.
5. Run FAE with offer adjustment parameter as Yes.
6 Order Accrual are getting created for both customers X & Y, when It should
create just for customer Y.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |