Offer Created Considered Discount For Wrong Customers.Buying Group Qualifier With Not = Condition Not Working (Doc ID 2804180.1)

Last updated on OCTOBER 01, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR  
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Offer created considering discount for wrong Customers. Offer created with the Buying group qualifier set to Not = condition is not working
When backdating the offer, accruals are created for the customer in the

EXPECTED BEHAVIOR
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Expect Buying group qualifier set to Not = condition  to work normally

STEPS
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The issue can be reproduced at will with the following steps:
1. Setup a buying group A for a customer X.
2. Book, ship and invoice an order for customer X & Y.
3. Create volume offer with the Buying group qualifier set to Not = ,for
buying group A
4. Create offer adjustment with effective date before the order.
5. Run FAE with offer adjustment parameter as Yes.
6  Order Accrual are getting created for both customers X & Y, when It should
create just for customer Y.

Changes

Cause

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