Updating Profile Class Does Not Update Values at Customer Site / Head Level (Doc ID 2807217.1)

Last updated on MARCH 25, 2024

Applies to:

Oracle Receivables - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Customers Module

ACTUAL BEHAVIOR
---------------
Modify a Profile Class Definition via Customers -> Profile Classes in Receivables responsibility
Choose "Update All Profiles" during saving
The value for existing customer profile classes are not changed

Patch 22057590 has been applied

arbcpa.o lib 25-OCT-02 120.8.12020000.2
arbcpc.o lib 25-OCT-02 120.34.12020000.4

EXPECTED BEHAVIOR
-----------------------
When changing definition for a profile class in Profile Class form and choose "Update All Profiles" during saving
The value for existing customer profile class should be changed accordingly

STEPS
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The issue can be reproduced at will with the following steps:
1. Query the profile class in Profile Class form
2. Change the Payment Terms or Collector Name
3. Save and choose option "Update All Profiles"