Transactions form Error during Credit Memo: The system cannot determine geographical information for this location and cannot derive a tax jurisdiction
(Doc ID 2814980.1)
Last updated on FEBRUARY 11, 2022
Applies to:Oracle Receivables - Version 12.1 and later
Oracle Trading Community - Version 12.1.3 and later
Information in this document applies to any platform.
ARXTWMAI Transactions Form
When trying to create a Credit Memo on an existing Invoice from Transactions form, system throws following error
The system cannot determine geographical information for this location and cannot derive a tax jurisdiction. please contact your system administrator.
The issue can be reproduced at will with the following steps:
1. NAV Receivables Responsibility
2. Open Transactions --> Transactions
3. Query the Invoice
4. Click on Action --> Credits (to create a Credit Memo)
Form throws an error on the screen.
Geography Name Referencing Program was run and data exists in table hz_geo_name_reference_log with value of MAP_STATUS=S
The location_id is Bill To Customer Site Location of the Invoice.
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