My Oracle Support Banner

Able To Cancel Purchase Order While Other Supplier User Submits Request Change For The Same Purchase Order (Doc ID 2818063.1)

Last updated on NOVEMBER 01, 2021

Applies to:

Oracle iSupplier Portal - Version 12.2.8 and later
Information in this document applies to any platform.


Actual Behavior
In iSupplier Portal, a supplier user is able to submit a cancel order request even though other user submitted a change request for the same purchase oder.  The issue occurs when two supplier users are working on the same purchase order at the same time.

Expected Behavior
A cancel order request can not be submitted when other request is submitted already.

Steps to Reproduce

  1. Supplier User A navigates to iSupplier Portal > Select PO > Change Request > Cancel Entire Order (Not submit yet here)
  2. Another Supplier User B goes to iSupplier Portal > Select the same PO > Change Request > Change some attribute, e.g. price > Submit
  3. Supplier User A can submit the “Cancel Entire Order” without any error.
  4. Purchase order is in "Supplier Cancellation Pending" status.
  5. On Change History UI, both requests are in "Pending" status.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.