OTL Timecard Approval Is Still In Submitted Status After Being Approved When Utilizing the HR Supervisor Approval
(Doc ID 2819579.1)
Last updated on AUGUST 22, 2022
Applies to:
Oracle Time and Labor - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
On Production: 12.2.7 version, Timecard Approval
When attempting to approve a Timecard, the following error occurs.
ERROR
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"You have encountered an unexpected error. Please contact the System Administrator for assistance."
STEPS
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The issue can be reproduced at will with the following steps:
1. Create Timecard with the following Approval Style Components:
Application: Project
Type: HR Supervisor
2. Submit timecard
3. Timecard is in Submitted status
4. Monitor Search
5. Receive error:
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |