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OTL Timecard Approval Is Still In Submitted Status After Being Approved When Utilizing the HR Supervisor Approval (Doc ID 2819579.1)

Last updated on DECEMBER 06, 2021

Applies to:

Oracle Time and Labor - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On Production: 12.2.7 version,  Timecard Approval


When attempting to approve a Timecard, the following error occurs.

 

ERROR
-----------------------

"You have encountered an unexpected error. Please contact the System Administrator for assistance."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create Timecard with the following Approval Style Components:

Application: Project
Type: HR Supervisor

2.  Submit timecard

3. Timecard is in Submitted status

4. Monitor Search

5. Receive error:




Cause

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In this Document
Symptoms
Cause
Solution
References


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