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Users Who Ask For Passwords To Be Reset, Cannot Login Using New Passwords (Doc ID 282034.1)

Last updated on JULY 07, 2020

Applies to:

Oracle iRecruitment - Version 11.5.10 HRMS FP.K RUP9 to 11.5.10 HRMS FP.K RUP9 [Release 11.5.10]
Information in this document applies to any platform.
iRecruitment - Version: 11.5.9 to 11.5.10.2
***Checked for relevance on 01-Apr-2015***



Symptoms

1. Register as a new user and then click on the forget password.
2. Get an email notification "Your new XXXX Career Center password is "XXXXXXX" (note there is no period at the end of the sentence.
3. Cut and paste the new password when logging in again the following error occurs 'You have entered incorrect login information'.
4. If the password is manually typed in, it works fine.

Cause

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In this Document
Symptoms
Cause
Solution

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