Users Who Ask For Passwords To Be Reset, Cannot Login Using New Passwords

(Doc ID 282034.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle iRecruitment - Version 11.5.9 to 11.5.10.2 [Release 11.5 to 11.5.10]
Information in this document applies to any platform.
iRecruitment - Version: 11.5.9 to 11.5.10.2
***Checked for relevance on 01-Apr-2015***



Symptoms

1. Register as a new user and then click on the forget password.
2. Get an email notification "Your new XXXX Career Center password is "XXXXXXX" (note there is no period at the end of the sentence.
3. Cut and paste the new password when logging in again the following error occurs 'You have entered incorrect login information'.
4. If the password is manually typed in, it works fine.

Cause

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