Unexpected Error Occurs When Clicking On Debrief Work Order
(Doc ID 2821260.1)
Last updated on DECEMBER 04, 2023
Applies to:
Oracle Enterprise Asset Management - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, Work Execution
When attempting to update a work order via EAM self service, the following error occurs.
ERROR
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You have encountered an unexpected error. Please contact your system administrator for assistance.
STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise asset management.
2. Navigation: Home->Work orders.
3. Search for work order.
4. Click to update via Debrief work order.
5. Displays error message
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot update work order.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |