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Viewing an Invoice from the Outstanding Receivables Dashboard Opens a Blank Transactions Form (Doc ID 2823346.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Enterprise Command Center Framework - Version 12.2.4 to 12.2.11 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When clicking on an invoice from the Outstanding Receivables dashboard, the application opens a blank Transactions form, and doesn't show the invoice.


Steps to Reproduce:

Responsibility: Receivables Manager
Navigation
: Receivables Command Center -> Outstanding Receivables

  1. Click on the hyperlink for an invoice.
  2. The Transactions form opens, but is blank.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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