Draft Invoices Getting Rejected Due To Duplicate Invoice Numbers
(Doc ID 2823710.1)
Last updated on DECEMBER 04, 2023
Applies to:
Oracle Project Billing - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
There are two different projects that each have an invoice that was assigned the same invoice number. These invoices were not pushed over to Accepted into Receivables and were Rejected due to the duplicate invoice number. When these invoices are credited, the invoices will not release and will remain as Released and will not change to Accepted into Receivables. The user cannot credit these invoices to issue a new invoice to the clients.
ERROR:
Duplicate invoice number
Duplicate invoice number
STEPS:
The issue can be reproduced at will with the following steps:
1. In the invoice review form it shows a duplicate invoice on 2 project
2. Select cancel invoice and click OK
3. Release invoice
4. Credit memo will not release
The issue can be reproduced at will with the following steps:
1. In the invoice review form it shows a duplicate invoice on 2 project
2. Select cancel invoice and click OK
3. Release invoice
4. Credit memo will not release
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |