R12: CE: While Creating a New Bank Account, User Gets Error "The organization already exists for this bank account. Please re-enter." (Doc ID 2825383.1)

Last updated on NOVEMBER 22, 2023

Applies to:

Symptoms

Unable to Create a new Internal Bank Account.

While Creating a New Bank Account, User Gets Error:

The FND Debug Log of the issue reproduced shows the following log messages:

Notice the highlighted lines.

Steps to reproduce:

1. Log into Oracle Applicaitons using Cash Management responsibility.
2. Open the "Manage Bank Accounts" OAF Page.
   (N) Setup > Banks > Bank Accounts
3. Click on [Create]
4. Enter/Select Country, Bank Name, and Branch Name and click on [Continue].
   This takes you to the "Create Bank Account: Account Owner and Use" OAF Page
5. Enter/Select "Bank Account Owner" and "Account Use" and click on [Next].
   This takes you to the "Create Bank Account: Account Information" OAF Page
6. Enter/Select the following, at least: Account Name, Account Number, and Currency and click on [Save and Next]
   This takes you to the "Create Bank Account: Account Controls" OAF Page
7. Enter/Select the Cash account under "General Controls" and click on [Save and Next]
   This takes you to the "Create Bank Account: Account Access" OAF Page.
8. Click on [Add Organization Access] to grant access to an organization.
   This takes you to the "Create Bank Account: Organization Access" OAF Page
9. Enter/Select Account Use and Organization and click on [Continue]
10. The error raises.

Changes

Fix for Bug 21746955 already installed.  Bug 21746955 - RCA : CREATE BANK ACCOUNT: ACCOUNT ACCESS TAB IS SAVING DUPLICATE RECORDS

Cause

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