Punchout to A Specific Supplier Is Bringing An Empty Cart To iProcurement
(Doc ID 2828819.1)
Last updated on MARCH 15, 2022
Applies to:
Oracle iProcurement - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Punchout to a specific supplier, the selected item is not transferred from the supplier site to the iProcurement shopping cart which remains empty. It shows in the shopping cart:
ERROR
-----------------------
No results found
This is happening with browsers: Microsoft Edge, Internet explorer and Chrome.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to iProcurement responsibility
2. Go to Shop > Stores > Click on supplier Punchout link
3. Supplier catalog page opens
4. Shop and add item to cart
5. Click checkout and submit order
6. After Submitting the order from supplier site, item is not coming to iProcurement shopping cart
Shopping cart shows "No results found"
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |