Error "Line # 1 Schedule # 1 has incorrect encumbered amount" While Trying to Finally Close Purchase Order
(Doc ID 2828926.1)
Last updated on FEBRUARY 13, 2022
Applies to:
Oracle Purchasing - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Accounting related
While trying to finally close Purchase Order, the following error appears :
ERROR
-----------------------
Line # 1 Schedule # 1 has incorrect encumbered amount. Please contact Oracle support.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Purchasing Responsibility
2. Open PO Summary Form and search the PO.
3. On PO header screen, Click on Tools > Control.
3. Select in Actions tab as 'Finally Close' by keeping other fields unchanged.
4. Click on OK on confirmation pop up.
5. Error message appears
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |