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Error "Line # 1 Schedule # 1 has incorrect encumbered amount" While Trying to Finally Close Purchase Order (Doc ID 2828926.1)

Last updated on FEBRUARY 13, 2022

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Accounting related

While trying to finally close Purchase Order, the following error appears :
 Line # 1 Schedule # 1 has incorrect encumbered amount. Please contact Oracle support.

The issue can be reproduced at will with the following steps:
1. Login to Purchasing Responsibility
2. Open PO Summary Form and search the PO.
3. On PO header screen, Click on Tools > Control.
3. Select in Actions tab as 'Finally Close' by keeping other fields unchanged.
4. Click on OK on confirmation pop up.
5. Error message appears


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