Error When Attempting to Update Tax Id or Tax Reference Value for a Customer Account: "APP-AR-96282: Error: You cannot update column application_id" (Doc ID 2828972.1)

Last updated on MAY 20, 2024

Applies to:

Symptoms

When attempting to update Tax Id and/or Tax reference value for a customer  from eBusiness Center form in Telesales, the following error occurs:

APP-AR-96282: Error: You cannot update column application_id

The issue can be reproduced at will with the following steps:

Responsibility: Telesales Agent
Navigation:      eBusiness Center form

1. Enter the Organization detail and Account and click Find
2. Go on Organization Tab > Enter the Tax Id and Tax Reference number
3. Error prompted when click on save icon.

Cause

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