Freight Charge Is Applied By Order Quantity And Not Shipped Quantity (Doc ID 283065.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Advanced Pricing - Version 11.5.5 and later
Oracle Order Management - Version 11.5.5 and later
Information in this document applies to any platform.

Symptoms


A freight charge modifier is setup to apply automatically against a sales order upon entering the order lines.

The freight charge modifier is setup to charge a specified amount times the ordered quantity.

However, whenever the shipped quantity is not equal to the original order quantity, the freight charge is not correct.

The value of the profile option OM Undershipment and Overshipment set to 100% tolerance.

So whenever an order is undershipped or overshipped at time of ship confirm, the remaining quantity is not shipped or split.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms