Contract Lifecycle Management ORCA Certification Call Gets Error "504 GATEWAY TIME OUT"
(Doc ID 2830889.1)
Last updated on MARCH 15, 2022
Applies to:Oracle Contract Lifecycle Management for Public Sector - Version 12.2 and later
Information in this document applies to any platform.
When trying to get ORCA Certification details there is no response and a time-out error occurs:
504 GATEWAY TIME OUT
Steps to Reproduce the Issue
- Login to a CLM Responsibility and Access the AWARDs screen
- Query an existing/test Award
- Select the Award and in the pulldown Actions menu select "View Orca Details" and click GO button
- On the next screen click "EXTRACT ORCA INFORMATION"
- On the next screen click "GET CERTFICATION DETAILS""
two minutes elapse then the "504 GATEWAY TIME OUT" error occurs
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