Receipts not Showing in Account Details when Querying on 'All Transactions' After Patch 33224055
(Doc ID 2833201.1)
Last updated on MAY 20, 2024
Applies to:
Oracle iReceivables - Version 12.2 and later
Information in this document applies to any platform.
Symptoms
Receipts are not showing in the Account Details page of iReceivables when querying on 'All Transactions.
Prior to applying patch 33224055 to prevent duplicate records, the receipt would show as expected.
Steps to Reproduce:
Responsibility: iReceivables 2.0 Internal
Navigation: Customer Search
- Query a customer and click on Account Details.
- Verify if any receipts show when searching on 'All Transactions'.
- Change type = Payments, and verify that receipts exist.
Changes
Cause
|
To view full details, sign in with your My Oracle Support account. |
| Don't have a My Oracle Support account? Click to get started! |
In this Document
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.