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Depot Repair - Not Able To Convert Estimate Into Actuals (Doc ID 2834395.1)

Last updated on NOVEMBER 13, 2023

Applies to:

Oracle Depot Repair - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.11 version, MICC Transfer to TSC

In Depot Repair, when attempting to import estimates into actuals, the following error occurs:

ERROR
-----------------------
Error - API Programming Error (CS_CHARGE_DETAILS_PVT.Create_Charge_Details): The value "NNNNNN" for parameter p_user_id is invalid.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in with Depot Repair Manager responsibility.
2. Go to Depot Repair/Repair Orders and query for a service order for which estimates records have been created.
3. Open the service order in Service Order form.
3. Go to Actuals tab, select 'Estimate' in Source LOV, then click the Add button.
The error is generated.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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