Depot Repair - Not Able To Convert Estimate Into Actuals
(Doc ID 2834395.1)
Last updated on NOVEMBER 13, 2023
Applies to:
Oracle Depot Repair - Version 12.2.11 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.11 version, MICC Transfer to TSC
In Depot Repair, when attempting to import estimates into actuals, the following error occurs:
ERROR
-----------------------
Error - API Programming Error (CS_CHARGE_DETAILS_PVT.Create_Charge_Details): The value "NNNNNN" for parameter p_user_id is invalid.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in with Depot Repair Manager responsibility.
2. Go to Depot Repair/Repair Orders and query for a service order for which estimates records have been created.
3. Open the service order in Service Order form.
3. Go to Actuals tab, select 'Estimate' in Source LOV, then click the Add button.
The error is generated.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |