Purchase Orders With the Authorization_Status of Rejected Cannot be Updated - APP-PO-14694
(Doc ID 283542.1)
Last updated on JUNE 21, 2023
Applies to:
Oracle Purchasing - Version 11.5.8 to 12.1.3 [Release 11.5 to 12.1]IBM AIX on POWER Systems (32-bit)
Oracle Solaris on SPARC (32-bit)
HP Tru64 UNIX
Linux x86
z*OBSOLETE: Microsoft Windows 2000
HP-UX PA-RISC (64-bit)
IBM AIX on POWER Systems (64-bit)
HP-UX PA-RISC (32-bit)
z*OBSOLETE: IBM AIX 4.3 Based Systems (64-bit)
Oracle Solaris on SPARC (64-bit)
Obsolete Linux Intel (64-bit)
MS Windows 2000Linux Intel (64-bit)HP 9000 Series HP-UXIBM RS 6000 AIX 5LSolaris Operating System (SPARC) (64-bit)AIX-Based SystemsAIX-Based Systems (64-bit)Intel Based Server LINUXHP 9000 Series HP-UX (64-bit)Compaq Tru64 UNIX
Symptoms
When attempting to make a change to a document the error message is generated:
When a document is returned to the submitter after an approver could not be found with enough authority to approve the Purchase Order (PO) a Null value is created in the action history table. This signifies a pending action by the approver. Due to this if the original state of the document was 'Rejected' then in the case of 'No Approver Found', after the document was returned to the submitter, the document would not be able to be updated. This was because the last action in action history was pending on the approver (NULL action code), hence no other person can take an action.
Additionally Wf_Engine_Util.Function_Call(PO_APPROVAL_LIST_WF1S.INSERT_ACTION_HISTORY error may be seen in the wfstatus.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |