Customer Level Broken Promise Node is not Showing in the UWQ in 12.2.10
(Doc ID 2835631.1)
Last updated on FEBRUARY 01, 2022
Applies to:Oracle Advanced Collections - Version 12.2.10 to 12.2.11 [Release 12.2]
Information in this document applies to any platform.
After upgrading to 12.2.10, the 'Broken Promises: Customer' node is not showing in the UWQ. The node showed correctly in previous versions.
The profile option 'IEU: Queue: Customer View Promises' is set to Yes.
Steps to Reproduce:
Responsibility: Collections Agent
Navigation: Collectors Work Queue
- Set the profile option 'IEU: Queue: Customer View Promises' = Yes
- Open the Collectors Work Queue (UWQ)
- Note that the 'Broken Promises: Customer' node is not showing despite the profile option setting
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In this Document
|1. Bug Summary|
|2. Fixed Files|