My Oracle Support Banner

Error - The OZF_ENDECA_CLAIM_REDIRECT Function Not Available Under The Accounts Receivable Deductions and Settlement Responsibility (Doc ID 2835689.1)

Last updated on MARCH 03, 2022

Applies to:

Oracle Trade Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, 

User is trying to access the Claim Mass Update page, but is receiving the following error.

Error - The OZF_ENDECA_CLAIM_REDIRECT function not available under the responsibility.  
 
This is encountered only after 12.2.9 upgrade.



ERROR
-----------------------
The OZF_ENDECA_CLAM_REDIRECT function is not available under the accounts receivables , deductions and settlements responsibility


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Accounts Receivable Deductions and Settlement responsibility
2. Click on Claims > select 2 claims and click on mass update.
3. Receive error 'The OZF_ENDECA_CLAM_REDIRECT function is not available under the accounts receivables , deductions and settlements responsibility'


Changes

 The issue is caused by upgrade from 12.1.3 to 12.2.9 version.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.