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Create Accounting - Receiving Ends In Error With "ORA-01555: snapshot too old" (Doc ID 2844020.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Purchasing - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Accounting related

When attempting to run  Create Accounting - Receiving program, it completes with error and log file shows the following error:

ERROR
-----------------------
An internal error has occurred in the program xla_accounting_pkg.enqueue_messages. ORA-01555: snapshot too old: rollback segment number 45 with name "_SYSSMU45_2075305724$" too small.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Purchasing Responsibility
2. Go to Request > Run
3. Submit a Request 'Create Accounting - Receiving'
4. The program completed with error 

Cause

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In this Document
Symptoms
Cause
Solution
References


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