My Oracle Support Banner

Unable To Send Emails Using XML Gateway (Doc ID 2847524.1)

Last updated on AUGUST 02, 2024

Applies to:

Oracle XML Gateway - Version 12.2 to 12.2 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, SUPPORT

ACTUAL BEHAVIOR
---------------
ECX_OUTBOUND Queue is not getting picked by the SMTP server n XML Gateway

EXPECTED BEHAVIOR
-----------------------
When SMTP server is configured ,messages in the outbound queue should be picked

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.POXML generated 

2.

a. XML Gateway Responsibility

b. Trading partner

Mail address configured in prototype address

 

 poxml generated

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot receive poxml documents

Changes

 Trading Partner setup prototype used is SMTP 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.