Monitoring Services: Mismatch Between Revenue Entered Amount And Revenue Accounted Amount (Doc ID 2848740.1)

Last updated on SEPTEMBER 07, 2023

Applies to:

Symptoms

This issue is handled via Monitoring Services.

The basic concept of the Monitoring Service is the ability to define and periodically look for events (faults, issues, availability) in the customer's instances and, as needed, when an event occurs, create / update a Service Request with a well-defined problem statement, the diagnostics collected, and specific steps defined for the engineer to easily solve the issue.

This monitoring service captures corruption where revenue entered amount and revenue accounted amount has different signs.

Changes

Cause

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