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Monitoring Services: Mismatch Between Revenue Entered Amount And Revenue Accounted Amount (Doc ID 2848740.1)

Last updated on MAY 02, 2022

Applies to:

Oracle Project Billing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

This issue is handled via Monitoring Services.

The basic concept of the Monitoring Service is the ability to define and periodically look for events (faults, issues, availability) in the customer's instances and, as needed, when an event occurs, create / update a Service Request with a well-defined problem statement, the diagnostics collected, and specific steps defined for the engineer to easily solve the issue.

This monitoring service captures corruption where revenue entered amount and revenue accounted amount has different signs.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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