R12: AP: Unable to Remove Payment Hold From a Supplier Site That Was Inactivated By the Merge Process (Doc ID 2849538.1)

Last updated on SEPTEMBER 21, 2023

Applies to:

Symptoms

 Unable to remove the "Hold All Invoices from Payment" attribute of a supplier site that has been inactivated by Merging.  Invoices created before the merge will not be able to be paid in a PPR with this setting in place.

Steps to Reproduce
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1. Open the Suppliers form (Suppliers > Entry > Suppliers)
2. Query the supplier.
3. Click on the Invoice Management link on the left side menu.

Note that the supplier site that was inactivated by Merge is not present, so the "Hold All Invoices from Payment" attribute can not be changed.

4. Click on the Address Book Link on the left side menu.
5. Click on the "Manage Sites" button for the address associated with the supplier site.

Note that the "Inactive Date" field for the supplier site is not updateable.  This is expected as the Inactive Date for merged supplier sites can not be changed.

Changes

Cause

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