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AFTER UPGRADE TO 12.2.9 AND PATCH 32823115:R12.ONT.C THE NEW ATTRIBUTE 'CPF_BEFORE_ITS' WAS NOT APPLIED TO PRE-EXITING ORDER LINES ELIGIBLE FOR REPRICING PARTIAL SHIPPED LINES (Doc ID 2849650.1)

Last updated on FEBRUARY 23, 2022

Applies to:

Oracle Order Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Transaction Control

ACTUAL BEHAVIOR
---------------
During our upgrade from 12.1.3 with Patch 29293803:R12.ONT.B to 12.2.9 with
Patch 32823115:R12.ONT.C applied, the new workflow attribute (CPF_BEFORE_ITS)
was not applied to preexisting sales order lines.  Observed that repricing was not
occurring for sales order line for eligible for repricing partial shipped lines post
upgrade.

Due to this issue it was very difficult for the business standpoint to understand
which line need repricing and which lines have been repriced. Users need to add
the new workflow attribute to all existing order lines so users can be sure this
logic of repricing will always be used.  Also noticed when you copy an old line,
the attribute will not be there.
 

EXPECTED BEHAVIOR
-----------------------
This attribute will be used when in the workflow is specified that repricing should
be done, so it will be possible to reprice also partial shipped lines. This is indeed
the way it was designed..

STEPS
-----------------------
1. Responsibility: Order Management Super User
2. Upgraded from 12.1.3 to 12.2.9
3. Previously in 12.1.3 applied Patch 29293803:R12.ONT.B
    newly created wf attribute (CPF_BEFORE_ITS) was provided.
4. Observed the new attribute only works on newly created order lines.
    All preexisting sales order are now having issues with repricing


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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