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When Provisioning New EBS Instance 12.1.3 Using EBS Cloud Manager From Backup Restore Process Fails on Task "postDbRestoreSteps" (Doc ID 2849746.1)

Last updated on FEBRUARY 24, 2022

Applies to:

EBS on Oracle Cloud: Provisioning and Administration - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When using EBS Cloud Manager 20.2.1 to provision EBS 12.1.3 from backup, error occurs on Task postDbRestoreSteps. 

Error

Execution Status : Failed at Change database name

Executuion : !
....
Configure database : !
...
Perform database post-restore steps : !
Change database name : !


-- configDb.log

[2021/01/25 06:04:48]:Utils::_createAndRunChefClientScript: ERROR: Task postDbRestoreSteps for environment xxxxxx Failed
[2021/01/25 06:04:48]:Utils::_createAndRunChefClientScript: ERROR: Phase configDb for environment xxxxxx Failed

-- DB alert.log 

ORA-1503 signalled during: CREATE CONTROLFILE SET DATABASE "xxxxx"  RESETLOGS  ARCHIVELOG

...
alter database open resetlogs
ORA-1507 signalled during: alter database open resetlogs...



Steps
1. Use EBS Cloud Manager to provision EBS 12.1.3 using backup

Cause

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In this Document
Symptoms
Cause
Solution
References


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