OTL: Timecard Corruption: Duplicate Timecard Lines Exists At Backend Table Level But Not Seen In Front End (Self Service/ Timekeeper)
(Doc ID 2850330.1)
Last updated on FEBRUARY 23, 2022
Applies to:
Oracle Time and Labor - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Configured Timecard Layouts
ACTUAL BEHAVIOR
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The timecard entry shows 40 hours for the period but back end data shows 80 hours.
EXPECTED BEHAVIOR
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Timecard data should be in sync.
STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: OTL Self Service Time Entry
2. Go to Create Timecard
3. Enter, submit & approve the timecard
4. Check the details
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |