AU: Online Payment Summary Showing Blank Page
(Doc ID 2850667.1)
Last updated on FEBRUARY 25, 2022
Applies to:
Oracle HRMS (Australia) - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, Australian Payroll
ACTUAL BEHAVIOR
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When trying to view AU View Payment Summary file, the generated PDF is a blank file.
EXPECTED BEHAVIOR
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Online Payment Summary should be visible.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Employee Self Service
2. Navigate to Function 'AU View Payment Summary'
3. Select the Year as 2019/2020 and the legal employer, click Go
4. Output is blank
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |