When Supplier Signs PO it Errors: "Authorization of the Signature has Failed"
(Doc ID 2852404.1)
Last updated on MARCH 01, 2022
Applies to:
Oracle iSupplier Portal - Version 12.2 to 12.2 [Release 12.2]Information in this document applies to any platform.
Symptoms
On : 12.2.9 version, Home page Issues
When responding to and signing a PO document the authorization fails in error
ERROR
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Error
Authorization of the signature has failed
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to iSupplier Portal
2. Orders > Views: All Purchase Orders > Click on PO
3. Actions LOV = Sign Document
4. Standard PO requires your signature
5. Click Accept
6. Login with username and password
7. Sign Notification: Standard errors
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |