GST: Tax Difference between Sales Order, Delivery & Receivables Transaction when the tax category is changed before Delivery/Shipping (Doc ID 2855492.1)

Last updated on OCTOBER 08, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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There is Tax difference between Sales Order , Delivery & Account Receivables (AR) Transaction

EXPECTED BEHAVIOR
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The taxes should be the consistent and same across all three levels.
Or
in case of Tax Point basis(TPB): Delivery, the taxes at the AR transaction should be the same as that at the delivery level.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to India Local Order management responsibility > Create sales order.
2. Go to tools > India Tax details (ITD) and 18% tax was defaulted.
3. Book the order.
4. Navigate to Oracle financials for India > item tax category setup > query the item used in the sales order > it was 18%. > Change the tax category to 28%.
5. Navigate to shipping transactions. Query the order and go to the order delivery. Open tools > India tax details and 28% tax is defaulted.
6. Ship confirm the delivery, Run Background Workflow Process and autoinvoice and AR invoice is created.
7. Go to Receivables responsibility > Transactions and open the transaction just created. Go to Tools > India tax details and it has 18% tax.

Changes

Cause

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