Error When Enter Over Shipment Tolerance at Customer Account Level Greater than 100: "Over Shipment Tolerance: Please Enter a Value Between 0 and 100" (Doc ID 2856499.1)

Last updated on JANUARY 04, 2023

Applies to:

Oracle Receivables - Version 12.1 and later
Information in this document applies to any platform.

User is unable to enter over shipment tolerance value of greater than 100 at the customer account level.

While entering value greater than 100 in this field, user receives the following error message:

Error: Over Shipment Tolerance: Please enter a value between 0 and 100

The issue can be reproduced at will with the following steps:

Responsibility: Receivables Manager
Navigation: Customers > Create/Maintain Customers

1. Query for the customer and click on Details
2. Navigate to Order Management tab > Enter the value in the field Over Shipment Tolerance

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In this Document

Symptoms

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