Official E-mail Address Updated to Null or to Personal E-mail Address While Terminating Employee from Self Service Page
(Doc ID 2856826.1)
Last updated on AUGUST 08, 2024
Applies to:
Oracle Self-Service Human Resources - Version 12.2 HRMS RUP14 and laterInformation in this document applies to any platform.
Symptoms
Problem Statement:
ACTUAL BEHAVIOR
While terminating an employee in Self Service page, it was observed the person's official e-mail address may become null or may be replaced by personal e-mail address.
EXPECTED BEHAVIOR
It is expected the official address to remain and a new record be created with the new personal e-mail.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Using Manager Self-Service Responsibility.
2. (N): Termination > Enter Termination details and provide personal e-mail address.
3. Submit Termination for approval > Approve termination.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |