My Oracle Support Banner

While Performing Receipt, Unable To Find LCM Shipment That Was Returned (Doc ID 2856833.1)

Last updated on MARCH 18, 2022

Applies to:

Oracle Inventory Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Receiving Functions


User performed Return to Supplier transaction on LCM shipment receipt. The shipment was received into receiving area and  then returned to the supplier.

Now user wants to receive the same shipment again but unable to find the shipment in Receipt form.

The issue can be reproduced at will with the following steps:

  1. Receive the LCM shipment
    Navigation: Purchasing> Receiving > Receipts
  2. Return the same LCM shipment that was received in step1.   Navigation: Purchasing> Receiving > Returns                                                                     
  3. Now try to receive same shipment which was returned in the step2.   Navigation: Purchasing> Receiving > Receipts     
  4. You won't be able to find same LCM shipment in the Receipt form                                                                                                                                   

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.