Unable To Cancel EAM Work Request
(Doc ID 2859562.1)
Last updated on JULY 18, 2024
Applies to:
Oracle Enterprise Asset Management - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
Unable to cancel work request - status is not updateable.
EXPECTED BEHAVIOR
Should be able to cancel work requests.
STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Navigate to Work Requests
3. Query up an open work request
4. Update
5. Attempt to change the status
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |