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Unable To Cancel EAM Work Request (Doc ID 2859562.1)

Last updated on JULY 18, 2024

Applies to:

Oracle Enterprise Asset Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Unable to cancel work request - status is not updateable.

EXPECTED BEHAVIOR

Should be able to cancel work requests.

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Navigate to Work Requests
3. Query up an open work request
4. Update
5. Attempt to change the status


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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