Advanced Work Order Search Performance Issue Failure Of Web Server Bridge
(Doc ID 2859591.1)
Last updated on OCTOBER 18, 2022
Applies to:
Oracle Enterprise Asset Management - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
User received the following error message when doing the Advanced WO Search and after it had run for 5 minutes. This issue occurs after the 12.2.10 upgrade . The Advanced Search using the same search criteria in 12.2.9 (before upgrade) instance was only taking 5 seconds to get the search result.
ERROR
-----------------------
Error: Failure of Web Server bridge:
________________________________________
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate: Work Orders All > Work Orders >Advanced Search > Do the Advanced WO Search when Assigned Person criteria is added. Receive Error
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |