My Oracle Support Banner

While Returning LPN , Error "|Failed to pack/unpack item | The item was not found at the specified location RTVII: 060 Subroutine INV_TXN_MANAGER_PUB.process_transactions() returned error" Occurs (Doc ID 2859804.1)

Last updated on OCTOBER 16, 2023

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.
Message Code : WMS_CONT_ITEM_NOT_FOUND
Message Text : The item was not found at the specified location.

Symptoms

While performing LPN return, following error occurs.

ERROR

|Failed to pack/unpack item | The item was not found at the specified location
RTVII: 060 Subroutine INV_TXN_MANAGER_PUB.process_transactions() returned error

The internal code for the error is "WMS_CONT_ITEM_NOT_FOUND" that stands for "The item was not found at the specified location." 

STEPS

1. Connect to MSCA and select Whse Mgmt responsibility.

2. Perform Return
Navigation :  > Inbound > Return > Provide LPN to be returned > get error.

The material transaction shows , last transaction for the LPN was PO Receipt.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
 ERROR
 STEPS
Cause
 More Cause Details
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.